Refund Policy
Clear and transparent billing practices for your peace of mind
Last Updated: January 2025
Account Types and Billing
We offer a free Basic account for the purposes of exploring the Site and its features. If you elect to upgrade your account to the paid Pro account your credit card will be charged immediately for the first month or year's worth of Service based on the billing period you select; Your credit card will be charged automatically for each month or year thereafter until you downgrade to a Basic account or cancel your service entirely by accessing our Account Administration Panel.
Domain Registration
Pro accounts include the optional purchase of one domain name, provided that the domain name You requested is available for purchase when the Site attempts to acquire said domain (typically within one hour of the initial domain purchase request) and the domain name suffix is .com, .net, .org, .name, .biz, .info.
Domains registered by Magnt as a part of Pro accounts remain the property of Magnt until such time as You request in writing that the domain be transferred away from the Site to a registrar of your choosing; and You pay a pro-rated domain registration fee of $1.25 per month of unpaid Pro service for the current domain registration period of twelve months.
Example:
If you have paid for four (4) months of Pro service and would like to transfer your domain to another registrar, You will be required to pay $10.00 ($1.25 x eight months remaining in the domain's registration period).
Cancellation and Account Termination
Anytime you cancel, Your account will remain active until the end of your paid billing period, unless you opt to delete your account data immediately within the Account Administration Panel.
You are solely responsible for canceling your account. For your protection, you may only cancel via our simple, Account Administration Panel. For your own protection we cannot accept cancellations via email, phone, fax or letter.
Important: No Refunds Policy
There will be no refunds or credits allowed, including pro-rated months (i.e., credits for partial service periods). You are responsible for whatever charges have been incurred. In order to treat everyone equally, no exceptions will be made.
Questions About This Policy?
If you have any questions regarding this Refund Policy please contact us at support@magnt.com.
Key Points to Remember
- •Free Basic Account: Explore all features before upgrading
- •Automatic Billing: Pro accounts renew automatically each billing period
- •Domain Ownership: Domains can be transferred with pro-rated fee payment
- •No Refunds: All sales are final with no exceptions
- •Self-Service Cancellation: Cancel only through Account Administration Panel